Home » Amazon Apology Worth It’s Weight In Polystyrene Chips
Amazon Apology Worth It’s Weight In Polystyrene Chips
By Harry Hotspur -

Amazon’s arrival into the Premier League broadcasting market last year had immediate appeal to me, already being a Prime punter, I’d get more games to watch for the same money. Sadly that smugness only lasted as long as it took for the first game to start. As we detailed here, the complaints were endless. My picture quality wasn’t HD and soon into the game I realised from this place’s live blog, that many fans were watching the same match in real time. My stream was about a minute behind. A quick glance at Amazon’s Twitter feed revealed a depressing trail of angry fans being fobbed of with variations of a blanket corporate denial, suggesting that latency was quite normal in live streaming.

Last Sunday Amazon were at it again for the Liverpool game, only this time I’d prepared by switching off every other device in the house. The picture quality was actually worse than ever, plus there were added occasional glitches to the entire broadcast that made several sections of the game unwatchable.

Amazon are back for coverage during this festive period and this time the apology is slightly warmer, but how in their right mind wants to get embroiled in a troubleshooting expedition – during a live game? With so many complaints, the issue evidently has nothing to do with the apparatus in customer’s homes, it is a problem with the broadcaster. Not according to Amazon.

The Telegraph contacted Amazon who apparently put the blame on the networks.

Amazon declined to comment on Thursday but Telegraph Sport has been told its position is that most of its customers had a good streaming experience and that any glitches were not of its own making but the result of broadband connection speeds and demands being placed on those networks.

One can only presume that come the games to be shown on Dec 28-30, when it’s fair to say most of the country will be online, that Amazon will be on the receiving end of even more complaints.

If you’re as frustrated as I am, you might find this form on the Ofcom website useful.

Tags amazon prime NewsNow
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eddie
eddie
5 months ago

You guys just beat me to it.Just got in and checked the score,it certainly puts our performance into perspective.Does their GD a power of good too,which was supposedly our good point earlier.

East Stand
East Stand
5 months ago
Reply to  eddie

We play scared when we should be going for the throat, all it does is encourage the opposition in my book…

LIMERICK AL.
LIMERICK AL.
5 months ago
Reply to  East Stand

By being scared to play, we give weaker sides the initiative . We just have to wait until the Leicester game to see how the players react to this boot in the fork .

East Stand
East Stand
5 months ago
Reply to  LIMERICK AL.

Jose’s approach can actually work better against the better teams, precisely because the number one objective is to stop the opposition from playing.

The ‘lesser’ sides treat it as you lowering your football to their level, then they feel they might be able tt go toe to toe with us…

Tappaspur
Tappaspur
5 months ago
Reply to  East Stand

Oh shut up about José. You’re too dumb to understand the man.

Spurs EST.1882
Spurs EST.1882
5 months ago

7-0… So happy we opted to try to defend a 1 goal lead.

East Stand
East Stand
5 months ago
Reply to  Spurs EST.1882

🤔

East Stand
East Stand
5 months ago

And… that’s how you beat Palace at their place. Taking notes Jose?! 😂